Privacy Policy for Ocean Link Pro
Effective Date: January 9th 2025
1. Introduction
Welcome to Ocean Link Pro! This Privacy Policy outlines how we collect, use, and protect information gathered through our Ocean Link Pro mobile application ("App") and associated services. By using our App, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Registration Information: When you create an account, we collect your name, email address, and other contact details.
- Car Connection Information: To connect your vehicle to the App, we collect car identification details (including VIN), odometer readings, and user settings.
2.2 Information We Automatically Collect
- Vehicle Data: We collect real-time and historical data from your vehicle, including but not limited to:
- Vehicle Identification Number (VIN)
- Online status (e.g., vehicle connectivity and HMI status)
- Speed, gear, and vehicle readiness state
- Battery details: percentage, state of charge, range, temperature, and charging status
- Door, window, and trunk status
- Climate control settings: cabin temperature, seat heating, steering wheel heating, ambient and internal temperatures
- Vehicle location: latitude, longitude, altitude
- Total mileage (odometer readings)
- Software version (e.g., TREX version and Ocean OS version)
- Usage Data: We collect information about your interactions with the App, such as pages visited, features used, and time spent.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Operate, maintain, and provide you with features of the App.
- To Improve Services: Understand and analyze usage trends and preferences.
- To Calculate Statistics: Calculate statistics on trips, efficiency, charging history, and vampire drain history.
- To Communicate: Communicate with you about your account, updates to the App, or transactions.
- To Enhance Safety and Security: Detect, prevent, and address technical issues and potential fraud.
4. Sharing of Information
We may share your information in the following circumstances:
- With Your Consent: We may share information with third parties when you give us consent to do so.
- Service Providers: Engage third-party service providers to assist in providing and improving our services. These providers comply with applicable data protection laws.
- Legal Compliance: Disclose information where we are legally required to do so in order to comply with applicable law, including the laws of the United States, United Kingdom, Canada, and the European Union General Data Protection Regulation (GDPR).
5. Data Security
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Choices and Rights
Depending on your location, you may have additional rights under local laws:
- United States: You may request access to your data, corrections, or deletion.
- United Kingdom and Europe (GDPR): You have the right to data portability, restriction of processing, and objection to automated decision-making.
- Canada: Your rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) include access, correction, and withdrawal of consent.
To exercise these rights, contact us at info@oceanlinkpro.com.
You may also opt-out of certain data collection and use or request deletion of your account and associated data by emailing us with the following information:
- Your email address registered with the App
- The VIN (Vehicle Identification Number) of your vehicle
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@oceanlinkpro.com.